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The Role of Customer Satisfaction in Building E-commerce Loyalty

In today’s competitive e-commerce landscape, customer satisfaction is no longer optional—it’s a business imperative. With countless online options available, retaining loyal customers is crucial for driving repeat business and ensuring long-term success. Why Customer Satisfaction Matters Global e-commerce sales are projected to hit $7.4 trillion by 2025, but customer retention remains a challenge. Acquiring new […]